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DEALING WITH CUSTOMER COMPLAINTS

Dear customers,
 
According to the 10th article of Law on Consumer Protection (NN nr 41/14),
we inform you that complaint with which you express your dissatisfaction about
provided
service can be submitted in written form to the office manager.


 The receipt of the complaint will be confirmed in writing form without
postponement.


 The complaint can also be submitted by the post-service on the address:
 

 

BLKN ESCAPES d.o.o. turistička agencija

Tadije Smičiklasa 21, 10 000

Zagreb


or
by following e-mail address:
info@limitlessbalkan.com
 
Reply to your written complaint will be given in written latest 15 days form the
complaint receipt.

Private Tours in Croatia and Balkans by Balkan escapes
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BLKN ESCAPES d.o.o. turistička agencija, Smičiklasova 21, Zagreb, Croatia 

DIREKTOR I VODITELJ POSLOVA TURISTIČKE AGENCIJE / MANAGING DIRECTOR AND

AUTHORIZED REPRESENTATIVE OF THE TRAVEL AGENCY: Aleksandar Vučin

RADNO VRIJEME INTERNET PUTN.AGENCIJE: Dostupni smo 24/7 na email: info@limitlessbalkan.com ili 9-17H (CET) na tel: +385/98-873-488 

INTERNET TRAVEL AGENCY HOURS OF OPERATION: Please do not hesitate to contact us anytime by email: info@limitlessbalkan.com

BANK DETAILS: BANK NAME: Raiffeisenbank Austria D.D.  IBAN: HR0924840081135279069 SWIFT: RZBHHR2X

PDV ID / VAT NUMBER: HR36480184891 MBS / COURT REGISTRY NUMBER: 081454263, Trgovački sud u Zagrebu

NADLEŽNO TIJELO ČIJEM SLUŽBENOM NADZORU PODLIJEŽE DJELATNOST TUR. AGENCIJE/ JURISDICTIONAL AUTHORITY:

Ministarstvo turizma i sporta Republike Hrvatske, Državni inspektorat, Šubićeva 29, 10 000 Zagreb

BLKN escapes private tours in Croatia partnered with National Tourist board
Stay safe in Croatia - Safe Travels certificate for BLKN Escapes
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©2018-2024 made with by Limitless Balkan. All rights reserved.

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